Shipping policy

Ordering processing items are separate from shipping times. All orders are processed in 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

We offer free shipping on orders of $75 or more. 

Refunds, returns, and exchanges

We do not offer returns or exchanges unless the product is damaged upon arrival, defective or if you were sent the wrong item. 

In the event that you order arrives damaged in any way, please email us as soon as possible at info@lulujewelry@gmail.com with your order number and a photo of the item's condition. We address these on a case by case basis but will try or best to work towards a satisfactory solution. 

If you have a further questions, please don't hesitate to contact us at info@lulujewelry@gmail.com